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Clever Call – Company Profile & Opportunities
Understand Clever Call, explore the work and prepare for your next conversation.
Evidence-led company research
What Clever Call research shows
Clever Call runs a contact centre in Durban that handles customer service and sales work for UK clients. The operation focuses on outbound and inbound campaigns for British companies, with staff based entirely in South Africa but aligned to UK time zones.
Locations
Durban
Company size
200+
Role areas
Customer Service Agent, Sales Agent, Lead Generation Agent
Typical pay
R6,500–R15,000/month
Head office
Durban
What the work may be like
Clever Call connects Durban and Manchester — a niche operation built specifically for UK-facing customer service and sales. The smaller team scale means individual performance is genuinely noticed, and UK campaign hours (typically afternoon/evening) suit candidates who prefer not to work early mornings.
The Durban–Manchester dual-operation culture creates a more internationally oriented daily experience than most local BPOs.
Hiring and application process
Apply via the Clever Call listing on this platform by submitting your Matric certificate and a short voice note demonstrating your English accent. Shortlisted candidates complete an accent and communication assessment, followed by a customer-service role-play interview focused on handling UK clients with care and professionalism.
The full process usually takes two to three weeks from application to offer. Prepare by practising clear, polite responses to typical outbound sales and inbound service queries while keeping UK time zones in mind.
Who may be a good fit
- Durban-based candidates with Matric looking for a SA BPO with international accounts and structured training
- UK client campaigns in a focused Durban team — international exposure without relocating
- Smaller team means individual recognition and faster career visibility
- Paid training from scratch — accessible to candidates without prior BPO experience
What candidates should verify
- • UK campaign hours typically require afternoon and evening work
- • Small operation — limited internal mobility compared to the large BPO groups
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
At a glance
Who is Clever Call?
Clever Call is a bpo employer with a presence in Durban. This ShiftMate Employer Hub brings together company information, workplace context, official links and current opportunities so candidates can make a more informed decision before applying. Explore the employer’s locations, working environment, roles and interview preparation guidance in one place. Employer-controlled information is kept separate from independent worker feedback, and public research is labelled clearly while an employer profile is awaiting review.
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About the employer
Inside Clever Call.
Clever Call runs a contact centre in Durban that handles customer service and sales work for UK clients. The operation focuses on outbound and inbound campaigns for British companies, with staff based entirely in South Africa but aligned to UK time zones.
This page is based on public company information. An authorised representative can claim and verify it, confirm the core facts, connect vacancies and give candidates a clearer route into the work.
Visit Clever CallEmployer at a glance
The details candidates want first.
Industry
bpo
Location
Durban
Team size
200+
Founded
Not specified
What the employer does
Customer Service Agent · Sales Agent · Lead Generation Agent · Team Leader · Operations Manager
Benefits and perks
Medical aid contributions · Provident fund contributions · 13th cheque · Night shift allowances · Performance incentives and bonuses
Working at Clever Call
What should candidates expect?
Work with purpose
A practical view of the work, teams and opportunities behind Clever Call.
People and expectations
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Room to grow
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Opportunities from Clever Call
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Prepare for Clever Call
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Independent ShiftMate profile context
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