Industry
BPO
ShiftMate company profile
Boomerang BPO jobs and careers in South Africa
Boomerang BPO operates as a South African business process outsourcer focused on customer service, outbound sales, and back-office support. Its main clients are large insurance and financial services companies in South Africa, with recent campaigns also extending into medical and healthcare support.
Cape Town Johannesburg
Evidence-led company research
What Boomerang BPO jobs research shows
Boomerang BPO operates as a South African business process outsourcer focused on customer service, outbound sales, and back-office support. Its main clients are large insurance and financial services companies in South Africa, with recent campaigns also extending into medical and healthcare support.
Locations
Cape Town, Johannesburg
Role areas
Outbound Sales Agent, Customer Service Consultant, Retentions Advisor
Typical pay
R6,500–R16,000/month
Head office
Cape Town
Founded
2005
What the work may be like
Boomerang BPO runs insurance and financial services outbound sales campaigns from Cape Town and Johannesburg — a results-driven floor where incentive bonuses and commission structures reward consistent performers. The structured induction training ensures new agents understand the products before going live.
The two-city footprint provides geographic flexibility across the two largest SA metros, and the agent incentive culture creates visible daily earning opportunities beyond base salary.
Hiring and application process
To apply for roles at Boomerang BPO, submit your CV and Matric certificate directly via the South African jobs platform or the company’s contact form. Screening starts with a review of telephone communication skills and any sales or customer service exposure, followed by a telephonic interview that often includes role-play scenarios focused on insurance, financial services or healthcare queries.
Successful candidates then undergo reference and background checks before receiving an offer. The process typically takes one to two weeks, so prepare by practising clear, confident phone delivery and preparing examples of handling customer objections.
Who may be a good fit
- Candidates interested in outbound sales and insurance contact centre work with strong incentive earnings potential
- Insurance and financial services campaign specialisation — builds transferable regulated-sector skills
- Strong incentive and performance bonus culture — top earners take home significantly above base
- Cape Town and Johannesburg operations — geographic flexibility across the two largest SA metros
What candidates should verify
- • Outbound sales culture with consistent daily targets — not suited to candidates preferring inbound or service roles
- • Commission-dependent income creates variable monthly earnings
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at Boomerang BPO
Current listings sourced from public employer and job-board pages.
Chief Operating Officer (COO)
Wynberg, Western CapeVia Indeed
What to expect
Career areas
Outbound Sales Agent · Customer Service Consultant · Retentions Advisor · Team Leader
Entry guidance
Matric, telephone communication skills, sales or customer service exposure an advantage
Hiring process
To apply for roles at Boomerang BPO, submit your CV and Matric certificate directly via the South African jobs platform or the company’s contact form. Screening starts with a review of telephone communication skills and any sales or customer service exposure, followed by a telephonic interview that often includes role-play scenarios focused on insurance, financial services or healthcare queries. Successful candidates then undergo reference and background checks before receiving an offer. The process typically takes one to two weeks, so prepare by practising clear, confident phone delivery and preparing examples of handling customer objections.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- Insurance and financial services campaign specialist
- Structured induction training
- Outbound sales skills development
- Agent incentive and performance bonus culture