Industry
BPO
ShiftMate company profile
ATM Group SA jobs and careers in South Africa
ATM Group SA runs outsourced contact centre operations for financial services, retail and government clients across South Africa. The company supplies staffing and BPO services, with a stated emphasis on placing previously disadvantaged candidates into roles through structured learnership programmes.
Johannesburg Cape Town Durban
Evidence-led company research
What ATM Group SA jobs research shows
ATM Group SA runs outsourced contact centre operations for financial services, retail and government clients across South Africa. The company supplies staffing and BPO services, with a stated emphasis on placing previously disadvantaged candidates into roles through structured learnership programmes.
Locations
Johannesburg, Cape Town, Durban
Role areas
Contact Centre Agent, Collections Consultant, Customer Service Advisor
Typical pay
R6,500–R16,000/month
Head office
Johannesburg
What the work may be like
ATM Group SA (African Talent Management) is one of South Africa's most transformation-focused BPO operators — a nationwide operation with a learnership pipeline specifically designed to develop previously disadvantaged youth. Financial services and government client experience across Johannesburg, Cape Town, and Durban creates a stable, varied campaign portfolio.
The strong B-BBEE credentials make ATM Group a preferred partner for clients with transformation procurement requirements.
Hiring and application process
group or via learnership listings on South African job platforms. Entry-level candidates are primarily recruited through structured learnership programmes aimed at previously disadvantaged individuals, while experienced applicants face initial screening for contact centre skills via online assessments, followed by telephonic or in-person interviews and reference checks.
The full process, including background verification for financial services clients, usually takes three to five weeks from application to offer. Prepare by practising customer interaction scenarios that demonstrate outcome-focused thinking rather than scripted responses.
Who may be a good fit
- Entry-level candidates looking for a learnership-entry BPO that prioritises previously disadvantaged talent
- Strong B-BBEE focus — careers that align with transformation procurement priorities across SA
- Learnership pipeline — structured entry for candidates without prior contact centre experience
- Nationwide footprint across Johannesburg, Cape Town, and Durban — geographic flexibility
What candidates should verify
- • Learnership salaries are lower than experienced agent rates at comparable non-learnership BPOs
- • Government and financial services compliance requirements create strict quality monitoring standards
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
Open roles at ATM Group SA
Current listings sourced from public employer and job-board pages.
There are no current public listings shown for this location. Roles can close quickly, so check the official careers page or create a free ShiftMate match alert.
What to expect
Career areas
Contact Centre Agent · Collections Consultant · Customer Service Advisor · Learnership Candidate · Team Leader
Entry guidance
Matric; learnerships available for entry-level candidates; contact centre experience preferred for senior roles
Hiring process
To apply for roles at ATM Group SA, submit your CV and Matric certificate through their careers portal on atm.group or via learnership listings on South African job platforms. Entry-level candidates are primarily recruited through structured learnership programmes aimed at previously disadvantaged individuals, while experienced applicants face initial screening for contact centre skills via online assessments, followed by telephonic or in-person interviews and reference checks. The full process, including background verification for financial services clients, usually takes three to five weeks from application to offer. Prepare by practising customer interaction scenarios that demonstrate outcome-focused thinking rather than scripted responses.
Training
Training is listed in public company information for some roles. Confirm the details for the vacancy you apply to.
- Strong B-BBEE and transformation focus
- Learnership pipeline for youth employment
- Financial services and government client experience
- Nationwide footprint