Industry
BPO
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O'Keeffe & Swartz – Company Profile & Opportunities
Understand O'Keeffe & Swartz, explore the work and prepare for your next conversation.
Evidence-led company research
What O'Keeffe & Swartz research shows
O'Keeffe & Swartz runs an outbound telesales operation focused on insurance and financial services products. The company has operated for decades from Johannesburg and employs over 1,000 people.
Locations
Johannesburg
Company size
1,000+
Role areas
Insurance Sales Agent, Outbound Sales Agent, Quality Assessor
Typical pay
R6,000–R18,000/month + commission
Head office
Johannesburg
Founded
1993
What the work may be like
O'Keeffe & Swartz has been running insurance and financial-services telesales from Johannesburg for decades — one of the longest-standing direct-sales contact centres in South Africa. The environment is structured around high-volume outbound sales with uncapped commission, and the in-house sales academy provides the product and technique training needed to hit targets.
The culture is results-driven and competitive, with the top earners taking home substantially more than the base salary.
Hiring and application process
Candidates can apply online via the jobs platform by submitting a CV that emphasises Matric results and any prior sales exposure. Applications are screened for clear communication and drive, after which shortlisted candidates complete a telephonic interview followed by a live sales role-play assessment focused on simple insurance products.
Reference and background checks are conducted before offers are extended, with the full process typically completed within one to two weeks. Applicants should prepare by rehearsing concise pitches and objection-handling techniques to demonstrate resilience under pressure.
Who may be a good fit
- Johannesburg and Gauteng-based candidates with Matric looking for a SA BPO and structured training
- Uncapped commission — top performers earn significantly above base salary
- Decades of insurance sales expertise — one of SA's most established direct-sales employers
- Established sales academy provides the training foundation new agents need to succeed
What candidates should verify
- • High-volume outbound sales environment — rejection handling is a daily requirement
- • Base salary alone is modest; strong earnings require consistent target achievement
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
At a glance
Who is O'Keeffe & Swartz?
O'Keeffe & Swartz is a bpo employer with a presence in Johannesburg. This ShiftMate Employer Hub brings together company information, workplace context, official links and current opportunities so candidates can make a more informed decision before applying. Explore the employer’s locations, working environment, roles and interview preparation guidance in one place. Employer-controlled information is kept separate from independent worker feedback, and public research is labelled clearly while an employer profile is awaiting review.
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About the employer
Inside O'Keeffe & Swartz.
O'Keeffe & Swartz runs an outbound telesales operation focused on insurance and financial services products. The company has operated for decades from Johannesburg and employs over 1,000 people.
This page is based on public company information. An authorised representative can claim and verify it, confirm the core facts, connect vacancies and give candidates a clearer route into the work.
Visit O'Keeffe & SwartzEmployer at a glance
The details candidates want first.
Industry
bpo
Location
Johannesburg
Team size
1,000+
Founded
1993
What the employer does
Insurance Sales Agent · Outbound Sales Agent · Quality Assessor · Sales Team Leader · Sales Manager
Benefits and perks
Medical aid contributions · 13th cheque · Provident fund contributions · Sales commissions and incentives · Ongoing training and development
Working at O'Keeffe & Swartz
What should candidates expect?
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Room to grow
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