Industry
BPO
AG
ATM Group SA company profile
ATM Group SA runs outsourced contact centre operations for financial services, retail and government clients across South Africa. The company supplies staffing and BPO services, with a stated emphasis on placing previously disadvantaged candidates into roles through structured learnership programmes.
Growing teamTeam
PublicOn ShiftMate
JohannesburgSouth Africa
Company profile
on ShiftMate
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Evidence-led company research
What ATM Group SA company profile research shows
ATM Group SA runs outsourced contact centre operations for financial services, retail and government clients across South Africa. The company supplies staffing and BPO services, with a stated emphasis on placing previously disadvantaged candidates into roles through structured learnership programmes.
Locations
Johannesburg, Cape Town, Durban
Role areas
Contact Centre Agent, Collections Consultant, Customer Service Advisor
Typical pay
R6,500–R16,000/month
Head office
Johannesburg
What the work may be like
ATM Group SA (African Talent Management) is one of South Africa's most transformation-focused BPO operators — a nationwide operation with a learnership pipeline specifically designed to develop previously disadvantaged youth. Financial services and government client experience across Johannesburg, Cape Town, and Durban creates a stable, varied campaign portfolio.
The strong B-BBEE credentials make ATM Group a preferred partner for clients with transformation procurement requirements.
Hiring and application process
group or via learnership listings on South African job platforms. Entry-level candidates are primarily recruited through structured learnership programmes aimed at previously disadvantaged individuals, while experienced applicants face initial screening for contact centre skills via online assessments, followed by telephonic or in-person interviews and reference checks.
The full process, including background verification for financial services clients, usually takes three to five weeks from application to offer. Prepare by practising customer interaction scenarios that demonstrate outcome-focused thinking rather than scripted responses.
Who may be a good fit
- Entry-level candidates looking for a learnership-entry BPO that prioritises previously disadvantaged talent
- Strong B-BBEE focus — careers that align with transformation procurement priorities across SA
- Learnership pipeline — structured entry for candidates without prior contact centre experience
- Nationwide footprint across Johannesburg, Cape Town, and Durban — geographic flexibility
What candidates should verify
- • Learnership salaries are lower than experienced agent rates at comparable non-learnership BPOs
- • Government and financial services compliance requirements create strict quality monitoring standards
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
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Inside ATM Group SA.
ATM Group SA runs outsourced contact centre operations for financial services, retail and government clients across South Africa. The company supplies staffing and BPO services, with a stated emphasis on placing previously disadvantaged candidates into roles through structured learnership programmes.
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Where is the team based?
ATM Group SA lists Johannesburg on this public profile.
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