Industry
BPO
1F
1st for Women Insurance Contact Centre company profile
1st for Women Insurance Contact Centre handles inbound customer service, outbound sales, and claims calls for the 1st for Women insurance brand. The brand sells car, home, and life cover aimed at women.
800+Team
2004Founded
Johannesburg (Bryanston)South Africa
Company profile
on ShiftMate
Profile active on ShiftMate
Evidence-led company research
What 1st for Women Insurance Contact Centre research shows
1st for Women Insurance Contact Centre handles inbound customer service, outbound sales, and claims calls for the 1st for Women insurance brand. The brand sells car, home, and life cover aimed at women.
Locations
Johannesburg (Bryanston), Cape Town
Company size
800+
Role areas
Insurance Sales Consultant, Claims Consultant, Retentions Agent
Typical pay
R7,000–R17,000/month
Head office
Johannesburg (Bryanston)
Founded
2004
What the work may be like
1st for Women is South Africa's leading insurance brand specifically for women — and the contact centre culture reflects the brand's female-empowerment mission. The Bryanston Johannesburg campus operates as part of the Telesure Group, giving agents stability and professional training infrastructure while working for a brand with a genuine social identity.
FAIS training is funded for advisory roles, and the predominantly female workforce creates a collaborative, supportive team culture.
Hiring and application process
Candidates can apply online via the jobs platform by uploading a CV highlighting Matric results and any customer service experience. Applications are reviewed by the Telesure Group recruitment team, after which shortlisted candidates complete a telephonic interview, a call-simulation assessment focused on car, home and life cover queries, and background checks.
The full process from application to offer usually takes three to four weeks. Prepare by practising clear, empathetic responses to insurance questions and confirming you meet the customer-care orientation required for inbound and claims roles.
Who may be a good fit
- Johannesburg and Gauteng-based candidates with Matric looking for a SA BPO with international accounts and structured training
- Purpose-driven brand with a genuine female-empowerment identity — meaningful work for staff who align with the mission
- FAIS training funded — insurance advisory qualification while working
- Telesure Group backing provides professional stability and benefits above standalone operators
What candidates should verify
- • Bryanston Johannesburg campus — requires reliable northern Johannesburg transport
- • Insurance sales targets are consistent daily expectations regardless of the brand's social mission
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
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The company
Inside 1st for Women Insurance Contact Centre.
1st for Women Insurance Contact Centre handles inbound customer service, outbound sales, and claims calls for the 1st for Women insurance brand. The brand sells car, home, and life cover aimed at women.
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How do I apply?
Use the role card to continue to the application route listed for that opportunity.
Where is the team based?
1st for Women Insurance Contact Centre lists Johannesburg (Bryanston) on this public profile.
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