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1st for Women Insurance Contact Centre – Company Profile & Opportunities
Understand 1st for Women Insurance Contact Centre, explore the work and prepare for your next conversation.
Evidence-led company research
What 1st for Women Insurance Contact Centre research shows
1st for Women Insurance Contact Centre handles inbound customer service, outbound sales, and claims calls for the 1st for Women insurance brand. The brand sells car, home, and life cover aimed at women.
Locations
Johannesburg (Bryanston), Cape Town
Company size
800+
Role areas
Insurance Sales Consultant, Claims Consultant, Retentions Agent
Typical pay
R7,000–R17,000/month
Head office
Johannesburg (Bryanston)
Founded
2004
What the work may be like
1st for Women is South Africa's leading insurance brand specifically for women — and the contact centre culture reflects the brand's female-empowerment mission. The Bryanston Johannesburg campus operates as part of the Telesure Group, giving agents stability and professional training infrastructure while working for a brand with a genuine social identity.
FAIS training is funded for advisory roles, and the predominantly female workforce creates a collaborative, supportive team culture.
Hiring and application process
Candidates can apply online via the jobs platform by uploading a CV highlighting Matric results and any customer service experience. Applications are reviewed by the Telesure Group recruitment team, after which shortlisted candidates complete a telephonic interview, a call-simulation assessment focused on car, home and life cover queries, and background checks.
The full process from application to offer usually takes three to four weeks. Prepare by practising clear, empathetic responses to insurance questions and confirming you meet the customer-care orientation required for inbound and claims roles.
Who may be a good fit
- Johannesburg and Gauteng-based candidates with Matric looking for a SA BPO with international accounts and structured training
- Purpose-driven brand with a genuine female-empowerment identity — meaningful work for staff who align with the mission
- FAIS training funded — insurance advisory qualification while working
- Telesure Group backing provides professional stability and benefits above standalone operators
What candidates should verify
- • Bryanston Johannesburg campus — requires reliable northern Johannesburg transport
- • Insurance sales targets are consistent daily expectations regardless of the brand's social mission
- • Confirm salary, shift, location and campaign details in the live vacancy.
- • Use the employer's official application channel and never pay to apply.
At a glance
Who is 1st for Women Insurance Contact Centre?
1st for Women Insurance Contact Centre is a bpo employer with a presence in Johannesburg (Bryanston). This ShiftMate Employer Hub brings together company information, workplace context, official links and current opportunities so candidates can make a more informed decision before applying. Explore the employer’s locations, working environment, roles and interview preparation guidance in one place. Employer-controlled information is kept separate from independent worker feedback, and public research is labelled clearly while an employer profile is awaiting review.
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About the employer
Inside 1st for Women Insurance Contact Centre.
1st for Women Insurance Contact Centre handles inbound customer service, outbound sales, and claims calls for the 1st for Women insurance brand. The brand sells car, home, and life cover aimed at women.
This page is based on public company information. An authorised representative can claim and verify it, confirm the core facts, connect vacancies and give candidates a clearer route into the work.
Visit 1st for Women Insurance Contact CentreEmployer at a glance
The details candidates want first.
Industry
bpo
Location
Johannesburg (Bryanston)
Team size
800+
Founded
2004
What the employer does
Insurance Sales Consultant · Claims Consultant · Retentions Agent · Service Advisor · Team Leader
Benefits and perks
Subsidised medical aid · Provident fund contributions · 13th cheque · Performance incentives · Employee wellness programme
Working at 1st for Women Insurance Contact Centre
What should candidates expect?
Work with purpose
A practical view of the work, teams and opportunities behind 1st for Women Insurance Contact Centre.
People and expectations
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Room to grow
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Opportunities from 1st for Women Insurance Contact Centre
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