Find. Assess. Book.Hire with Confidence.
ShiftMate is South Africa's industry-specific talent marketplace for call centres and NPOs. Browse pre-assessed, work-ready candidates and book trial shifts in just a few clicks.
Pre-assessed Talent Pool
Book Trial Shifts in Minutes
Hire with Data, Not Guesswork
Talent Marketplace
1,842 available candidates
Naledi M.
Customer Service / Sales
Durban, KZN
Sipho D.
Customer Service
Durban, KZN
Ayesha P.
Inbound Support
Durban, KZN
South Africa's biggest and best businesses all rely on call-centre staff to keep their customers happy — ShiftMate is built to support them.
Everything you need to hire better, faster.
ShiftMate takes the guesswork out of hiring by giving you verified, assessed and work-ready candidates at your fingertips.
Browse Top Talent
Search and filter pre-assessed candidates by skills, scores, location and availability.
Book Trial Shifts
Book and manage trial shifts directly on the platform in just a few clicks.
Hire with Confidence
Use assessments, voice analytics and trial-shift feedback to hire with certainty.
Reduce Time-to-Hire
Cut recruitment time and get work-ready agents onto the floor faster.
Lower Hiring Costs
Pay a fixed success fee only when you convert a candidate to permanent.
Improve Retention
Hire for attitude and potential, not just experience. Build stronger teams.
Hire in 4 simple steps
Search & Filter
Find candidates that match your role requirements.
View & Assess
Review assessments, voice samples and trial history.
Book Trial Shift
Invite your top picks for a trial shift with one click.
Hire & Onboard
Convert the right candidate to permanent and onboard.
Who it's for, and how to start.
Whether you run a contact centre or you're looking for call-centre work, getting started is simple, free, and takes minutes.
Hire work-ready agents, faster.
Get live access to a pool of pre-assessed candidates. Browse, filter by province, and book South African talent into your trial-shift slots — in real time.
- 1Register your employer account — free
- 2Browse the live pool, filter by province & score
- 3Book candidates for trial shifts — billed on account
Get discovered by hiring employers.
Sign up free, complete your assessment, close the gaps with our free call-centre training, and stand out the moment employers start browsing. No experience needed.
- 1Sign up free — phone number, two minutes
- 2Complete your assessment + free training
- 3Join the live pool and get booked for trials
Listen to how the marketplace works
Tap play for a quick voice-guided tour of how ShiftMate sources, assesses, trains and places South Africa's call-centre talent.
Better hires. Faster.
Stronger teams. Guaranteed.
Join the leading NPOs and BPOs already hiring smarter with ShiftMate.
