NTT Ltd (Dimension Data)Employee Reviews & Ratings

NTT Ltd (Dimension Data) gives first-time job seekers in South Africa a genuine foot in the door to the ICT sector, especially if you have matric and are willing to learn on the job. Getting started is straightforward. The company runs learnership programmes and paid training that do not demand previous work experience. School-leavers and recent matriculants are regularly taken on in Johannesburg, Durban and Cape Town offices. New hires usually spend the first few weeks in structured onboarding that covers basic technical skills, customer service and the tools they will use daily. Many juniors say the trainers treat questions as normal rather than a sign you are behind. Day-to-day life for a junior feels steady rather than overwhelming. Most roles sit in support, service desk or junior technical teams where you work alongside more experienced colleagues who expect to explain things. Offices are located near major transport routes, which helps with commuting. Dress code is smart casual, so you do not need expensive work clothes. Some teams have shift options that include early or late hours, which can suit people who rely on public transport or have other responsibilities during standard office times. The culture is described as patient; managers generally understand that everyone starts somewhere. Growing from here depends on showing you can handle responsibility. Internal promotions happen when juniors pick up new skills through on-the-job exposure, and many move into network engineering, cloud support or project coordination roles after two or three years. Skills transfer is practical—people leave with recognised certifications and experience that count at other tech employers. This is ideal for matric holders in Durban, Johannesburg or Cape Town who want their first formal job in technology and are ready to commit to ongoing learning without already having a degree or prior experience.

— ShiftMate · NTT Ltd (Dimension Data) worker

NTT Ltd (formerly Dimension Data) remains a large, established player in South African ICT, with offices in Johannesburg, Durban and Cape Town. Employee feedback across HelloPeter, Indeed SA and Glassdoor is mixed: many technologists value the exposure to enterprise clients and complex infrastructure projects, yet a consistent thread of frustration runs through reviews about slow internal processes and uneven management quality. Work environment and culture receive the most criticism. Reviews frequently describe a post-acquisition environment that feels bureaucratic, with decision-making pushed to regional or global levels. Teams in networking, cloud and security often report good technical colleagues but complain of siloed departments and limited cross-functional collaboration. In South Africa specifically, several HelloPeter posts and Glassdoor comments highlight pressure around transformation targets and perceived favouritism in promotions, which can create tension in teams. Management is described as variable—some line managers are praised for shielding teams, while others are seen as focused on metrics rather than delivery support. Pay and benefits sit at market average for mid-sized South African technology employers. Salaries for software engineers, systems administrators and network specialists are generally competitive at junior-to-mid levels, with standard medical aid, pension and performance bonuses. However, multiple reviews note that senior or specialist packages lag behind pure product companies or consultancies, and annual increases have not always kept pace with inflation or competitor offers. Overtime expectations during project peaks are common without consistent time-off-in-lieu. Career growth and training receive more positive mentions. NTT’s global scale provides access to vendor certifications (Cisco, Microsoft, AWS) and some structured learning programmes. Employees who actively pursue these opportunities often report skill gains. Internal mobility, however, is slower; many reviewers state that promotions depend heavily on tenure and visibility rather than performance alone, leading to stagnation for those not in favoured projects. Overall, NTT suits engineers who want stable enterprise exposure, structured training and the backing of a multinational without the intensity of start-ups. It is less suitable for those seeking rapid advancement, transparent leadership or compensation that matches top-tier local or remote employers. Candidates should verify current team dynamics during interviews rather than relying on the company’s historical reputation.