Clicks Group — Honest Reviews 2026R6,000–R35,000/month · Employee Ratings & Insider Opinions

Clicks gives Matric holders a realistic first step into retail healthcare across South Africa. With over 900 stores nationwide, the company hires regularly for pharmacy assistant roles and offers paid training from day one, which removes the usual barrier of needing prior experience. New assistants start with a structured onboarding programme that covers product knowledge, till operation, stock control and basic customer service in a pharmacy setting. Training happens both in-store with a supervisor and through short modules, usually spread over the first few weeks. Most new hires report that the process feels supportive rather than overwhelming, though the volume of product information can feel heavy at first. Day-to-day work centres on helping customers find medicines, beauty products and health items, processing prescriptions under pharmacist supervision, keeping shelves stocked and handling cash or card payments. Shifts often involve standing for long periods and dealing with busy periods before month-end or during promotions. The environment is generally clean and professional, but expect weekend and public holiday work as standard in retail. Promotion paths exist but move at a steady pace. Strong performers can move from assistant to senior assistant or shift supervisor within two to three years. Some stores also support staff who want to study further toward a pharmacy qualification. The customer service and stock-management skills gained here transfer easily to other retail or pharmacy chains if you later decide to move. This role suits school-leavers with Matric who live near any major town or city and want steady hours plus basic benefits without needing a degree immediately. It also works for those who already hold a BPharm and are looking for their first retail pharmacy position. If you prefer desk-based work or dislike weekend shifts, look elsewhere.

— ShiftMate Editorial · Clicks Group worker

Working at Clicks Group as a healthcare employee in South Africa means retail pharmacy shifts in a high-volume environment where customer service and dispensing targets sit alongside clinical duties. Glassdoor’s 3.1 rating from 126 South Africa reviews and Indeed’s 3.6 overall from over 400 reviews paint a middling picture: stable but rarely praised. Employees in pharmacy roles report steady foot traffic and the chance to counsel patients, yet many describe the role as more sales-driven than clinical. The GOOD includes structured training that helps new staff learn systems quickly, as one cashier noted “I learn very fast.” Reviews frequently mention an inclusive work environment and the ability to meet personal goals. Some pharmacists and assistants value the feeling of personal appreciation when they hit service metrics, and the company’s national footprint offers some consistency in processes across stores. For those new to retail healthcare, the exposure to high patient volumes can build practical skills faster than smaller independent pharmacies. The BAD surfaces repeatedly in lower category scores. Management scores sit at 3.2 on both platforms, with complaints about inconsistent support from area managers and pressure to push front-shop sales during busy periods. Work-life balance also lands at 3.2, with staff citing long retail hours, weekend rosters and limited flexibility when stores face staffing shortages. Pay and benefits rate lowest at 3.0 on Indeed, with several reviews noting that salaries lag behind hospital or corporate pharmacy options once experience grows. Pay & benefits for healthcare roles typically start around R18 000–R25 000 monthly for qualified pharmacists and R9 000–R14 000 for pharmacy assistants, according to aggregated Indeed data. Medical aid and pension contributions exist but are described as average rather than competitive. Performance bonuses tie heavily to retail targets, which some staff say creates tension with professional ethics. Career growth receives mixed feedback at 3.2. Internal promotions to assistant manager or pharmacy manager do occur, yet reviewers note that advancement often depends on store performance and personal relationships rather than clinical expertise alone. Many long-serving employees report limited movement into head-office or specialist roles without additional qualifications. Bottom line: apply if you want retail pharmacy experience, structured training and a large employer with national presence. Look elsewhere if you prioritise clinical focus, predictable hours or above-average pay—hospital groups and independent pharmacies frequently rate higher on those points in South African reviews.