BPO & Call Centre Jobs in Pretoria

Call Centre Agent

R5,500–R8,000/month

Outbound Sales Agent

R5,000–R7,000/month + commission

Collections Agent

R6,000–R9,000/month

Team Leader

R14,000–R18,000/month

Quality Assurance Analyst

R10,000–R14,000/month

Workforce Management Analyst

R12,000–R18,000/month

Chat Support Agent

R6,000–R9,000/month

Technical Support Agent

R7,000–R11,000/month

Altron (formerly Bytes Technology)

2,000+

South African ICT group with BPO division handling IT help desk, managed services, and business process management.

FNB Contact Centre

4,500+ (contact centre)

First National Bank's contact centre — repeatedly voted South Africa's best bank — handles queries across personal banking, credit, insurance, and the FNB app. Known for a strong internal culture and innovation focus.

Absa Contact Centre

4,000+ (contact centre)

Absa Group's customer contact operations span retail banking, vehicle finance, home loans, and insurance. Operating across South Africa with one of the largest inbound call volumes in the financial sector.

Telkom SA Contact Centre

3,000+ (contact centre)

Telkom SA's contact centre supports fixed-line, fibre, mobile, and enterprise customers. South Africa's third-largest telecoms operator with a large and evolving customer service operation.

Sanlam Contact Centre

2,500+ (contact centre)

Sanlam — South Africa's largest insurance group — operates contact centres handling life, short-term, and investment product queries. Based primarily in Bellville (Cape Town), Sanlam offers a stable, professional environment with strong benefits.

King Price Insurance Contact Centre

2,000+

King Price Insurance — famous for decreasing premiums — operates a fast-growing contact centre in Pretoria East handling car, home, and life insurance. Known for a fun, high-energy sales culture with strong commission structures.

Hollard Insurance Contact Centre

2,500+

Hollard is South Africa's largest privately-owned insurance group, operating contact centres for personal lines, commercial, and life insurance. Known for a creative culture and strong commitment to transformation and youth employment.

Santam Insurance Contact Centre

3,000+

Santam is South Africa's largest short-term insurer, handling car, home, and business insurance for millions of policyholders. The contact centre manages claims, policy services, and sales across major South African cities.

Bayport Financial Services

1,000+

Bayport Financial Services is a specialist personal loans provider serving public-sector employees across South Africa. The contact centre focuses on loan applications, debit order management, and customer service for government workers.