Rewardsco
Outbound Sales · Collections · Customer Service

Start your career at Rewardsco.

Rewardsco is one of South Africa's leading outbound sales and collections employers. Their screening process is built to find the right people fast — three layers, fully online, completely free.

3-Layer
screening process
100%
free to apply
Umhlanga
Rewardsco HQ

Our assessment has 3 sections, you must complete them all. Starting and stopping saves your results but only completed assessments will be considered.

Free · No CV required

What type of role are you looking for?

Choose the area that interests you most. We'll match you with the right assessment.

Rewardsco

Built for outbound sales

Rewardsco hires for instinct, not experience.

The screening is in three parts: a behavioural assessment, a short CRM simulation, and a voice readiness check. Together they take around 25–35 minutes. Candidates who qualify are invited directly to interview — no CV required.

People who are naturally persuasive and enjoy talking to strangers
Candidates who thrive under targets and are motivated by commission
Anyone who stays calm, focused, and resilient when things get tough
School leavers and career changers ready to earn from day one
2,400+
Assessments taken
4
Industries covered
100%
Free to candidates
SETA
Aligned framework
POPIA
Compliant

Simple · Free · Fully Online

How it works

Three steps. 25–35 minutes. Your results go directly to the Rewardsco team — private, not shared with other employers.

01

Register for free

Create your candidate profile in under a minute. No CV required, no upfront cost.

02

Complete all 3 layers

Behavioural questions, a CRM simulation, and a short voice check — all online, all free. About 25–35 minutes total.

03

Get your results

Your outcome is shared directly with the recruitment team, who will be in touch within 5 business days.

What do your results mean?

Three outcome bands

Every candidate receives a band and a dimension breakdown. Results go directly to Rewardsco — private and confidential.

Suitable
70 – 100%

Strong match for an outbound sales or collections role. The recruitment team will be in touch to discuss next steps.

Potential
50 – 69%

Good foundation with room to grow. You may be invited to a targeted preparation programme before final placement.

Not Suitable
0 – 49%

Not the right fit at this stage. You are welcome to focus on the areas flagged and reapply in 90 days.

What you will actually do

The 3-layer assessment

Each layer tests a different skill set. Together, they give Rewardsco a complete picture of how you will perform on the floor.

Layer 112–15 min · Multiple choice

Behavioural Screening

49 scenario-based questions that reveal how you think under pressure, handle rejection, and work with integrity. There are no right or wrong answers — we want honest, instinctive responses.

Target pressureResilienceEthicsCommunication
Layer 1.55–8 min · Interactive scenario

CRM Simulation

A realistic contact centre scenario played out in a CRM-style interface. You will handle a customer interaction exactly as you would on the floor — logging notes, following process, staying on script.

Process thinkingAttention to detailCRM fluencyComposure
Layer 2~5 min · 3 short recordings

Voice Readiness Check

Three short recorded responses using your phone or computer microphone. No live interview — just you and a prompt. We assess your vocal clarity, phone presence, and how you handle an objection.

Pronunciation clarityConfidencePhone presenceObjection handling

SETA-aligned · BPO Readiness

Seven dimensions that predict BPO success.

Behavioural science — adapted for South African contact centres, debt collection, and customer service environments.

49 questions · 20 minutes
D1
Resilience Under Rejection
Staying steady when calls get tough
D2
Emotional Regulation
Keeping calm under pressure
D3
Compliance Instinct
Following rules even when busy
D4
Communication & Listening
Speaking clearly, hearing fully
D5
Target Pressure & Ethics
Hitting numbers the right way
D6
Customer Orientation
Genuinely caring about the person
D7
Retention Fit & Career Anchoring
Commitment to staying, growing, and adapting

Candidate stories

What candidates say

"I had no sales experience but I scored well on resilience and follow-through. Rewardsco called me within a week of completing the screening."

Siphamandla K.
Durban
Suitable

"The voice check was something I did not expect but it was quick and easy. My results came through the same afternoon and I had an interview booked by end of day."

Rethabile M.
Johannesburg
Suitable

"Three sections but it felt smooth. I was done in under 30 minutes and Rewardsco came back to me faster than any other employer I had applied to."

Chantelle F.
Cape Town
Suitable

SA · UK · US

Industries we serve

Rewardsco runs domestic and international campaigns across three core contact centre disciplines.

SAUKUS

Telecommunications

Outbound sales, customer retention, and technical support for major telco brands. High-volume campaigns requiring strong communication, resilience, and the ability to handle objections confidently.

Outbound salesRetentionTechnical supportHigh volume
SAUKUS

Banking, Financial Services & Insurance

Selling financial products, managing insurance portfolios, and recovering consumer debt. Roles require numerical confidence, ethical grounding, and the ability to work within strict compliance frameworks.

Insurance salesDebt collectionsCredit recoveryCompliance
SAUKUS

Retail & eCommerce

Inbound and outbound customer support for leading retail and online shopping brands. Roles cover order management, complaints handling, and post-purchase service across voice, email, and chat channels.

Customer supportOrder managementComplaintsMultichannel

Got questions?

Frequently asked

Ready to prove you have what it takes?

Start the screening now. Layer 1 takes 12–15 minutes. Candidates who qualify progress through Layer 1.5 and Layer 2 automatically. No CV needed — your results do the talking.