
Mobile Device & New Connections Sales Consultant
About This Role
<p>South Africans want to stay connected — and they want the latest devices. As a <strong>Mobile Device & New Connections Sales Consultant</strong>, you'll help consumers get set up on the right mobile contract, whether that's a new SIM or a flagship device deal, while building a career in one of the country's most dynamic industries.</p>
<p>Based in Umhlanga Ridge, Durban, you'll work in an outbound contact centre environment where speed, product knowledge, and customer focus are rewarded directly through commission.</p>
<h3>Day-to-Day Responsibilities</h3>
<ul>
<li>Contact prospective customers to introduce new SIM and device contract options</li>
<li>Understand customer needs and match them to the right product</li>
<li>Process new contract sign-ups accurately and efficiently</li>
<li>Meet and exceed monthly sales and activation targets</li>
<li>Stay current on the latest handsets, data bundles, and network offerings</li>
<li>Maintain accurate records in the CRM system</li>
</ul>
<h3>Your Earnings & Benefits</h3>
<ul>
<li><strong>Guaranteed monthly base salary of R5,000</strong></li>
<li>Commission paid on every successful activation — volume drives your income</li>
<li>Performance incentives and recognition programmes</li>
<li>Free access to Kaelo Health medical insurance, financial wellness support, and mental health counselling</li>
<li>On-site nurse and discounted grocery access</li>
<li>Modern contact centre technology and a collaborative team environment</li>
</ul>
<p>This is a great opportunity for someone with telco sales experience who wants a stable base income while growing their commission earnings in the mobile sector.</p>
Requirements
- Minimum 6 months of recent outbound telesales experience selling new SIM or device contracts (essential)
- Local South African telco industry experience (essential)
- Clear understanding of contract structures, airtime, and data products
- Clear criminal record
- Proven outbound sales track record
- Strong verbal communication skills in English
- Fast learner — able to absorb new handset specs, data bundles, and promotional pricing quickly
- Natural sales instinct — able to match a customer's needs to the right contract and close confidently
- Upsell awareness — actively identifies opportunities to move customers to better-value contracts
- Comfortable with persistent outbound calling and managing daily activation targets under pressure
