
Gap Cover & Medical Insurance Sales Consultant
About This Role
<p>South Africa's healthcare gap is real — and bridging it takes people who genuinely care. As a <strong>Gap Cover & Medical Insurance Sales Consultant</strong>, you'll help South African families access the healthcare protection they often don't know they're missing, while earning an excellent guaranteed income plus uncapped commission.</p>
<p>Based at our contact centre in Umhlanga Ridge, Durban, you'll be part of a high-energy team focused on Gap Cover and related medical insurance products. Full product training is provided from day one.</p>
<h3>Your Key Responsibilities</h3>
<ul>
<li>Contact potential clients via outbound calls and introduce Gap Cover and medical insurance solutions</li>
<li>Clearly explain how Gap Cover complements medical aid by covering shortfalls</li>
<li>Achieve monthly sales targets and contribute to team performance</li>
<li>Build trust with customers through knowledgeable, empathetic conversations</li>
<li>Accurately capture client information in the CRM system</li>
<li>Stay up to date with product changes and compliance requirements</li>
</ul>
<h3>Package & Benefits</h3>
<ul>
<li><strong>Guaranteed base salary of R6,500 per month</strong></li>
<li>Uncapped commission — no ceiling on what you can earn</li>
<li>Quarterly performance and attendance bonuses</li>
<li>Free access to Kaelo Health medical insurance, financial wellness support, and mental health services</li>
<li>On-site nurse and pharmacy access</li>
<li>Three in-house restaurants and discounted grocery staples</li>
<li>World-class technology and a supportive team environment</li>
</ul>
<p>If you have a passion for sales and a desire to help people protect their health and finances, this role is for you.</p>
Requirements
- Matric / Grade 12 certificate (essential)
- Minimum 6 months of outbound telesales experience (essential)
- Proven experience selling Gap Cover, Medical Aid, or Medical Insurance products (essential)
- Solid track record in outbound sales
- Clear criminal record
- Excellent verbal communication in English
- Genuine interest in healthcare and insurance products
- Ability to explain complex healthcare and insurance concepts in plain, everyday language
- Natural persuasion skills — can articulate product value clearly and handle customer concerns confidently
- Proven objection-handling ability — comfortable addressing price, necessity, and competitor comparisons
- Strong discipline to maintain call volumes and conversion targets consistently across the month
