ShiftMate
Permanent · Direct Hire · Sales

Gap Cover & Medical Insurance Sales Consultant

Umhlanga Ridge, DurbanR6,500 – R15,000/month8 positions

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About This Role

<p>South Africa's healthcare gap is real — and bridging it takes people who genuinely care. As a <strong>Gap Cover &amp; Medical Insurance Sales Consultant</strong>, you'll help South African families access the healthcare protection they often don't know they're missing, while earning an excellent guaranteed income plus uncapped commission.</p>

<p>Based at our contact centre in Umhlanga Ridge, Durban, you'll be part of a high-energy team focused on Gap Cover and related medical insurance products. Full product training is provided from day one.</p>

<h3>Your Key Responsibilities</h3>
<ul>
<li>Contact potential clients via outbound calls and introduce Gap Cover and medical insurance solutions</li>
<li>Clearly explain how Gap Cover complements medical aid by covering shortfalls</li>
<li>Achieve monthly sales targets and contribute to team performance</li>
<li>Build trust with customers through knowledgeable, empathetic conversations</li>
<li>Accurately capture client information in the CRM system</li>
<li>Stay up to date with product changes and compliance requirements</li>
</ul>

<h3>Package &amp; Benefits</h3>
<ul>
<li><strong>Guaranteed base salary of R6,500 per month</strong></li>
<li>Uncapped commission — no ceiling on what you can earn</li>
<li>Quarterly performance and attendance bonuses</li>
<li>Free access to Kaelo Health medical insurance, financial wellness support, and mental health services</li>
<li>On-site nurse and pharmacy access</li>
<li>Three in-house restaurants and discounted grocery staples</li>
<li>World-class technology and a supportive team environment</li>
</ul>

<p>If you have a passion for sales and a desire to help people protect their health and finances, this role is for you.</p>

Requirements

  • Matric / Grade 12 certificate (essential)
  • Minimum 6 months of outbound telesales experience (essential)
  • Proven experience selling Gap Cover, Medical Aid, or Medical Insurance products (essential)
  • Solid track record in outbound sales
  • Clear criminal record
  • Excellent verbal communication in English
  • Genuine interest in healthcare and insurance products
  • Ability to explain complex healthcare and insurance concepts in plain, everyday language
  • Natural persuasion skills — can articulate product value clearly and handle customer concerns confidently
  • Proven objection-handling ability — comfortable addressing price, necessity, and competitor comparisons
  • Strong discipline to maintain call volumes and conversion targets consistently across the month

Position Details

Location:
Umhlanga Ridge, Durban
Salary:
R6,500 – R15,000/mo
Type:
Permanent · Direct Hire
Openings:
8
Fulltimepermanent
Insurance

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