ShiftMate
ShiftMate

Funeral Cover Sales Agent

Posted via ShiftMate · Call Centre / BPO

Umhlanga, Durban, KwaZulu-NatalR6 500/month
Permanent · Full-time

Complete our online assessment once and we share your results directly with call-centre hiring managers.

About This Role

ShiftMate is recruiting Funeral Cover Sales Agents to work in a contact centre in Umhlanga, Durban. You call customers who have shown interest or are existing clients, explain the product clearly and help them decide whether it is right for them. About the campaign: Funeral cover pays out quickly when a covered family member passes away, so the family can afford a dignified funeral without going into debt. What you will do: • Make outbound calls to warm leads and existing customers from the dialler • Explain the product, benefits and costs in plain language • Handle questions and objections honestly and respectfully • Complete the sale accurately on the system, including the required compliance script • Meet daily call, quality and sales targets • Explain funeral plan options and help customers choose the right members and cover amount What you get: • R6 500 basic salary per month, plus performance bonuses and commission • Training before you take live calls • A permanent, full-time role in a professional contact centre Where: Umhlanga, Durban, KwaZulu-Natal. Umhlanga Ridge, on taxi routes from Durban CBD, Phoenix, Verulam and Tongaat. Apply once, get seen by hiring managers: We fast-track your application and feed candidates directly to call-centre recruitment teams. All you need to do is complete our free online assessment once, and with your permission we share your results directly with hiring managers. No need to apply to every call centre separately. How to apply: Press Apply and complete the free ShiftMate call-centre assessment online. Shortlisted candidates are invited to interview. ShiftMate never charges job seekers to apply, be assessed or get a job.

Requirements

  • Matric (Grade 12)
  • At least 6 months' call-centre or customer-service experience (sales experience is an advantage)
  • Fluent spoken and written English (a second South African language is an advantage)
  • Comfortable working on a computer and typing while you talk
  • Confident on the phone and motivated by targets and incentives
  • Willing to complete the regulatory exams and training required to give advice on financial products (supported by the employer)

Work Location

Umhlanga, Durban, KwaZulu-Natal

Job Details

Closing Date:
Wednesday, 4 November 2026
Monthly Salary:
R6 500/month
Type:
Permanent, full-time

About This Opportunity

ShiftMate

Confidential Employer

Call Centre / BPO

Employer details are shared when you are shortlisted for interview. ShiftMate protects your application and manages the full placement process.

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About ShiftMate

ShiftMate is South Africa's leading trial-to-hire platform, connecting talented workers with employers looking for permanent staff. Our unique approach lets you prove your skills through paid trials, leading to permanent employment opportunities.

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